PlaytestCloud Reviews

49  Average
TrustScore 3 out of 5

2.8

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Reviews2.8

49 total


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Rated 1 out of 5 stars

Waste of time didnt get paid

Signed up with them a few months ago and have been invited to multiple different playtest but everytime I tried to do one about an hour after the invite it was already full up.

Finally got in for a playtest the other day and spend a good couple of hours working on it making sure to give plenty of good feedback. Did all the necessary checks etc, my microphone sounded fine.

Got a message today saying I'm not getting paid because the microphone quality was no good.

Waste of time and effort, have unsubbed from their emails and won't be trying or recommending them again!

Date of experience: April 24, 2024


Rated 2 out of 5 stars

Dissapeared?

After doing a good bunch of playtests over the course of say half a year, they have stopped giving me invites completely. I've renewed my info and interests and still nothing, not a single email from them in a year...

Date of experience: April 15, 2024


Rated 1 out of 5 stars

Is it a scam?

Is it a scam? Not sure about it. After many non-paying surveys, for prequalification purposes, I received a dozen of invitations for games. But even after only 10 minutes, the slots have always been filled. I asked twice their support for explanations, but their answers were not credible.

Date of experience: February 26, 2024


Rated 5 out of 5 stars

Great little side hustle and good new games

I have been using this service a few months now, I've tested a few games and done a few surveys.

Only 1 game test I didn't get paid for and that was due to sound quality of my headphones, there was alot of cracking.

I understand why I didn't get paid for this playtest.

Generally I've had a really positive experience I've been paid out pretty fast usually within a day and paid directly to my PayPal after I choose my payment method.

Games vary between 30 minutes and a few hours.

All payment rates have been reasonable and around the minimum wage for my area.

Only one survey I haven't been paid for but it was just before the holidays so I expect a longer delay in getting the payment.

I have been getting new tests and surveys on a weekly basis.

I will continue to use this service as I get try exciting new games and get paid for it.

Date of experience: December 27, 2023


Rated 3 out of 5 stars

Similar to others before me

Similar to others before me, but I will say: they took me in fora test, I did it, trying to give best feedback, both technical and emotional, uploaded the video. After I was going to city and receive an email where they were saying "you are not eligible for playtesting" and "we can't provide any information about our choosing parameters"

I wrote them an email asking for explanation but they still didn't answer.

This is my experience so far.

I will update if this changes

Date of experience: July 13, 2023


Rated 1 out of 5 stars

Excited at first but...

I was initially very excited and eager to test out their services and did my playtest for a game and provided my recording for reviewal. Needless to say, I never received a single invite for a Playtest. Highly dissapointed, as they never tried to provide any feedback as to why, or what I could do to improve my reviews. (also unsure how long I have been registered, I may have had the account for approx 2 years)

I would put a higher rating, but after so long I give up. Good luck ahead.

Date of experience: January 06, 2023


Rated 5 out of 5 stars

A must for every developer!

PlaytestCloud have become an integral part of our game development process, we gain so much valuable insight into users' experience with our game, every test we run helps us improve our game's performance even more.

Date of experience: March 01, 2024


Rated 4 out of 5 stars

it's a legit website I thought it was…

it's a legit website I thought it was BS when I first started but I like it it's pretty cool. I would give them a higher grade but they don't send many opportunities out. All in all ppl have their own opinions.I must spit facts they do pay, it might take 24 hours. There's no you have to buy this or buy that it's straight up play the game download it record your voice and that's it I don't know why people are having problems with this company hours is app.

Date of experience: December 16, 2022


Rated 1 out of 5 stars

They won't pay even if you fulfill the…

They won't pay even if you fulfill the contract. I have tested 4 games and only was paid for 1. They keep saying I'm not talking enough, but I spoke throughout the time. Not all players talk for an hour straight. I played and reacted authentically. There is no constructive criticism and no way to get feedback through the process. I do other studies for others and get compensation. I am now feeling that they are taking my data, still using it and not paying for the data. Don't waste your time.

Date of experience: May 19, 2023


Rated 1 out of 5 stars

BEAWARE they make up bs about audio all the time!!!

It's unfortunate I'm not gonna be doing anymore playtesting for them I learned my lesson the hard way. I thought why not do some for extra cash for xmas and they said they couldn't hear me when I had my mic on, and talking very loud.

What pissed me off completely is you stop the things you're doing to be apart all the people they reject and say " no we aren't paying you for your time"

So, thankfully I learned that they're no longer for me and I dislike this companies empathy, Value and attributes because they settle on people who are desperate for a few dollars and don't compensate for the time and effort so, sorry I will never work for you guys again.

Date of experience: November 22, 2022


Rated 4 out of 5 stars

personal experiences

I don't have personal experiences or the ability to review specific games. However, I can provide you with general information about PlaytestCloud and its game testing services.

PlaytestCloud is a platform that offers game testing and user feedback services to game developers. They specialize in providing remote playtesting, which allows developers to gather valuable insights and feedback from players located anywhere in the world.

Date of experience: May 27, 2022


Rated 1 out of 5 stars

Used to be great a year ago but now…

Used to be great a year ago but now they waste your time and don't pay making up excuses after waiting months to get a test which usually lasts an hour to get denied. Used to get a weekly test atleast but now it's a joke. When you confront them, it's more bs excuses. Don't bother folks, there's way better companies out there who value your time.

Date of experience: March 21, 2023


Rated 1 out of 5 stars

RUN AWAY !!!!!!

They will make you pass all the registration process and then you will have to wait ...
And you will receive survey for validation over survey, they want to be sure you will be the perfect better tester, and you will never ...
Just receive survey again.

It's a full lost of time, they might sell your data and the survey statistics ....

RUN AWAY !!!!!!

Date of experience: December 23, 2022


Rated 1 out of 5 stars

It's Legit

PlaytestCloud is legit. They do pay you for doing their tests. However, there has been times when they had not paid me. When I did emailed them about it, they will have excuses saying that either they couldn't hear me talk, I didn't complete a survey, video didn't upload, etc. I've even sent them a screenshot of a game issue but they still refused to pay. Based off these comments, I'm not the only one they did this too.

Date of experience: June 22, 2023


Rated 4 out of 5 stars

Good but always email them if they reject your test

Although I have taken part in a few tests that have paid fairly, there have been a couple of occasions when my participation was rejected. The first few times it happened I let it go, but when it happened recently, I decided to email them back, wanting to know why exactly it was rejected. They got back to me promptly, which I was pleased about, and let me know that the technical issue was from their end, so I should’ve been paid for the test. This was surprising to hear because you’d expect a company to do what’s right from the get-go rather than wait for the consumer to request further details. Nevertheless, they did pay me for the test because the issue was from their end, but I wish they’d have been more truthful rather than making it look like it was my fault that the test was rejected. If you’re reading my review to decide whether it’s a legit platform, I can confirm, it’s legit and they do pay you the correct amount of money, but if they do reject your recording and you’re not exactly sure why, always email them! Other than that, PlayTestCloud is a good way to earn an extra bit of money, and is worth checking out.

Date of experience: July 07, 2022


Rated 1 out of 5 stars

Complete and total scam

Complete and total scam. Fraudulent and total liars. Then they backtrack to cover the lie with another lie. It never ends. You get questionnaire after questionnaire telling you that you were chosen to play test a game then you never get the link. It's worthless as f u c k.

Date of experience: January 04, 2023


Rated 5 out of 5 stars

My experience…

I saw this website on a Business meeting I really liked the thing that also Teenagers can make their first money.

Date of experience: March 02, 2023

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