CarVIO Reviews

7,482  Excellent
TrustScore 4.5 out of 5

4.4

In the Auto Broker category

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Rated 5 out of 5 stars

Easy, hassle free experience

Charlie was a true professional from start to finish. He secured the best deal possible, which was more than what other companies were willing to offer. After sending the proper documents, their partners called me. Within a few days, the tow company handed me a check and took my junk car off my hands. Thank you Carvio for the professionalism and very smooth process.

Date of experience: February 02, 2024


Rated 5 out of 5 stars

Cardio is A+++

Charlie Contreras & Carvio made this process so easy to receive a quote for our car. We had a price for our car in minutes & Charlie provided complete details on the process. Our car was successfully picked up & we received our payment on the spot! I highly recommend Carvio & Charlie! Thank you!

Date of experience: April 03, 2024


Rated 5 out of 5 stars

The entire process was smooth and easy

The entire process was smooth and easy. Communication was handled mainly by txt and folks at carvio were responsive. I was a little nervous at first since I hadn’t sold a car online, but I would do it again!

Date of experience: March 08, 2024


Rated 5 out of 5 stars

All around good experience

I had great communication with the employee taking my information so my old hooptie could be picked up super fast. The communication was prompt and clear. The tow truck driver came the next day and did what another company claimed they couldn’t and towed my car out of the garage in 5 minutes flat. I signed the title over and got my check. I’ve already recommended to other people. Will use CarVio again in future if need be!

Date of experience: October 06, 2023


Rated 5 out of 5 stars

Great personnel experience

1st. of all i had been recommended on social media when i posted asking for help. Mr. Omar Garcia called me and was very proffessional and explained everything very well, made my 1st experience selling my truck online went smooth as could be and all the questions i had about doing this transaction, Mr. Garcia answered them all very well, i definitly will use CarVio again in the near future.

Date of experience: September 29, 2023


Rated 5 out of 5 stars

I had a great experience with CarVio

I had a great experience with CarVio. I tried other National companies to get my car sold but Antonio was a true professional and worked with me to help this process from beginning to end. I got a great deal for my car. The pickup was timely and I received my check within three days of sending my paperwork. I will tell all my friends about CarVio and Antonio.

Date of experience: January 05, 2024

Reply from CarVIO

Thank you so much! We strive for a smooth and easy process for our clients. Keep us in mind if you have any future vehicles for sale!


Rated 5 out of 5 stars

I had a great experience with Carvio…

I had a great experience with Carvio both times I have used them. They give you the most money for your unwanted vehicles that you don’t want to try and fix yourself. Charlie made my experience great again.

Date of experience: March 23, 2024


Rated 5 out of 5 stars

I was guided every step of the way

I was guided every step of the way! Sure- was sketchy at first but then after my research and seeing backed by Better Business B. how can you go wrong!
After checking locally and with other online companies- they gave me the most for car out of all the offers!!
Would I sell to them if I had another opportunity- absolutely!

Date of experience: October 04, 2023


Rated 5 out of 5 stars

Simple & Easy!!

CarVIO was great…fast, easy, efficient. Charlie Contreras was wonderful to work with! He was not overbearing and I felt no pressure at all. He answered all my questions & was clear about the entire process. Super easy & fair way to sell the “clunkers” in the driveway!

Date of experience: February 07, 2024


Rated 4 out of 5 stars

Good experience

Overall, it is an easy process. It is legitimate! I filled out the online questionnaire and someone immediately responded with a quote over the phone. You have to overnight your title to the company and then they pick up the vehicle. Payment was issued after they received the title. I chose the option to bank transfer so it took a few days to process. My process with getting the vehicle picked up was a bit of a hassle due to the people they contracted to pick up my car having their own issues. Communication was mostly fast (over text) but other times slow. And you’re not always texting the same person even though it’s the same number. However, once the car was finally picked up, I would say overall the experience was good.

Date of experience: November 14, 2023


Rated 4 out of 5 stars

Perfect!......almost.

Great communication from start to finish except for 1 glitch. On initial agreed pickup day the towing company was a no call no show. After calling carvio they got right on it and pickup was rescheduled for two days later. Went perfect. Driver called to confirm then called again ½ hrs before arriving. Great company...highly recommend

Date of experience: October 14, 2023


Rated 1 out of 5 stars

Seller beware

Seller beware, I had a offer from carvio I accepted the offer sent them the title give them the bank routing number then received a text they would be making the deposit the title cleared they were all set. I didn’t hear anything. I text them and said the buyer backed out. So they didn’t say they would try anyone else they just sent me back my title. Hard to believe they didn’t have any other offers. It’s a 2011 f150 super cab?

Date of experience: February 26, 2024

Reply from CarVIO

CarVIO partners with many professional vehicle purchasing companies.Our representatives are dedicated to finding the best partner price available for our customers while making it as fast and easy as possible to sell their vehicle. While there might be individual buyers willing to pay more than our highest acquired price, the time and effort involved often costs more than our simple process. It appears that we almost had a successful deal made, but it fell through before your vehicle was picked up. We appreciate your honest opinion of our services and we will endeavor to make this process more seamless for each and every customer!


Rated 5 out of 5 stars

Best offer made and solid customer service.

Sold them a car that had damage from an accident. Several companies made offers but Carvio’s came in the highest. Solid customer service experience. Driver arrived on time for scheduled pick up.

Date of experience: October 20, 2023


Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Asked the necessary questions to ensure they knew the condition of the vehicle and access to the vehicle.
Offered a fair amount for the vehicle. Ensured all necessary pictures,documents where all in order prior to sending a driver.
I have recommended them and will again...thank you!

Date of experience: October 11, 2023


Rated 1 out of 5 stars

Avoid at all cost

I never write reviews but these guys are total scammers ...Gave me a price and stated I had 7 days to accept bombarded me with texts and emails then said I only had 2 days as company policy has just changed and offer is now less. Do yourself a favor and avoid these clowns and their representative James S

Date of experience: January 30, 2024

Reply from CarVIO

Thank you for this feedback. We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard. We will follow up with you directly as well.


Rated 5 out of 5 stars

Got an honest and fair price for my…

Got an honest and fair price for my car.
I called and spoke to many other companies and salvage yards and they low balled me every time.
Dealing with your company was easy and the person I was dealing with was helpful and considerate.
Nobody likes to have to junk their car when it’s totalled and the driver that hit you was considered “not at fault” so their insurance wouldn’t make me whole.
The car was towed from my driveway and I was given a check right on the spot.
I’m grateful for the professionalism and ease of dealing with this unfortunate event.

Date of experience: September 28, 2023


Rated 5 out of 5 stars

I had to sell my Mercedes Benz ML500

I had to sell my Mercedes Benz ML500. I got such low ball prices. Then Charlie Cordarius called me. I can't say enough what a gem Carvio had employed for them. The price was right and the kindness that was shown to me was exceptional. Then came Ben another wonderful gem. Between the two men everything was done amazingly. I would refer anyone who is looking to sell their car to Charlie or Ben. Thank you so much again.

Date of experience: February 16, 2024


Rated 5 out of 5 stars

My recent experience with CarVIO

My recent experience with CarVIO was Excellent. My agent Nicholas was very helpful. He made me an offer, I accepted and a tow truck showed up within four days, gave me my check and loaded up my vehicle. Everything was easy. Yes I'd do it again. Super Awesome!

Date of experience: October 04, 2023


Rated 5 out of 5 stars

Whether you’re selling a car or junking…

Whether you’re selling a car or junking a car, the process is the same. I needed to get rid of my pickup that basically became a paperweight to me , in my quest to get the most back from it I was able to, I stumbled on Carvio, told them what I had , they made an offer and set the rest up. Not one time did the offer change or I get any static. Tow truck driver they contracted showed up to my address with check in hand for said amount and truck was hauled off just as discussed. Ran to the bank to deposit and was a happy man.

Date of experience: October 10, 2023