5,883 total
The whole process was easy, and my questions were answered promptly. CarBrain and the salvage company that they connected me with were able to coordinate with me and with the dealership where my car was located to ensure a smooth pickup and payment.
Date of experience: May 13, 2024
Response fast, offered top dollar compared to other places I called. Flexible to accommodate my schedule for pickup. Excellent customer service. Would definitely save this number to use again or refer a friend in need of their services. Kathy L
Date of experience: May 11, 2024
Super fast, got my money right away! They even gave me a fantastic offer, all these other companies were trying to low ball me. But they gave me way more than what we were expecting! Car King tow even helped me with a ride since my husband had our car key with him at his work! Every single worker there has such great communication skills too!!! Super sweet! And very caring!!!! Definitely 100% recommend! I'll be coming back if I have to junk my car again! Thanks you guys! You all are seriously the best!!!!!
Date of experience: May 20, 2024
I wasn’t sure what to expect as this was the first time I had to sell a car that was not running. Carbrain made the entire process super easy and seamless even despite my busy schedule! 10/10 would recommend selling your car
Date of experience: May 11, 2024
Spoke with Jesus Mendez and Yari both were pleasant to speak with and very knowledgeable. Very simple transaction. Would do business with again
Date of experience: May 20, 2024
I sold my car to CarBrain with Jesus Mendez helping me every step of the way he was very helpful and answered every time I had any questions. Everything went smoothly thank you!
Date of experience: May 20, 2024
Fast, easy, no nonsense. Tow truck not only arrived on time but early and was quick, professional and friendly.
Would definitely use again
Date of experience: May 19, 2024
Carlos and the driver made the experience of deposing a car very easy and after signing title I received a check and he pulled away,just that easy.I didn't mention this was after I signed the title.Thanks again CarBrain.
Date of experience: May 16, 2024
I was a little hesitant to use CarBrain as I have never used a process like this but am so glad that I did. My Associate Buyer, Leilani was very prompt in responding and made the entire experience of selling my vehicle simple and easy. Even the driver who picked up the vehicle was attentive to details and the entire process was a pleasant experience. I highly recommend this company and would definitely use them again in the future!
Date of experience: May 13, 2024
Super cool to deal with Christian, a true professional,wasted no time at all, everything was fast and easy, no gimmick, no baloney.I will call him again when needed. Definitely a five star experience 👍👍👍👍👍
Date of experience: May 05, 2024
They were very helpful and polite but most of all professional. The tow truck driver he was great and friendly. I was amazed at the quality and timing of their service. Keep up the great job. Thanks
Date of experience: May 10, 2024
This experience was top notch. Not only did your company provide me with the information we needed, you did so promptly and thoroughly. You were patient in waiting for us to gather information that you needed, and were swift to bring us a check and pick up the vehicle once all of our documents were provided.
Date of experience: May 10, 2024
Josue contacted me right away and helped me schedule a time to have my car picked up asap. Had the check waiting for me when car pickup came for exact amount quoted. Appreciate the fast and helpful customer service! Made what I thought was going to be a hassle as easy as a quick text and phone call. 10/10
Date of experience: May 13, 2024
Very useful resource for selling my car!!! I got a good offer but I finally sold it to a friend!!
Date of experience: May 01, 2024
I was trying to get ride of my old car and was referred to the company from my Uncle. I had a really great experience, I was in constant communication with them and they were right on time to pick up my car with no problems.
Date of experience: May 13, 2024
Super easy to deal with, wasted no time at all, everything was fast and easy, no gimmick, no baloney.I will call again when needed. Definitely a five star experience
Date of experience: May 14, 2024
Quick, responsive, did what they said they would do.
Only knock was price paid was pitifully low
Date of experience: May 11, 2024
Wonderful experience. I worked directly with Carlos Garcia. Honest company, informative on the process with no hassle. He even did a follow up text message to ensure everything went smoothly. I can’t express enough gratitude for the great customer service that was provided. There was no hassle upon picking up my vehicle. Quick and easy. I appreciate everything.
Date of experience: May 03, 2024
They pay for for crashed vehicles than one that's in good condition
Date of experience: May 20, 2024
Nice service and very professional people, one the phone and in the field.
Date of experience: May 18, 2024
