Cape Fear Games

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How to Sell Cards to CFG

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Before you begin, please ensure that you are in our website's Buylist Mode, noted by the "You're currently browsing our buylist" banner at the top left of the page

[ STEP 1 ] --- Searching and Submitting Your Cards

Searching and Submitting Your Cards

The first step is finding the individual cards you wish to sell. You can use the following methods to search for them and add them to your buylist cart:

• The Search box at the top
• The Advanced Search link to the right of the Search box
• The Buylist Multi-Search
• Browse by set through any of the game specific tabs on the left

IMPORTANT: For finding Pokemon cards, we recommend searching the collection number at the bottom right or left of the card (Ex: 012/034, SM123, XY123, SV12/SV23)

IMPORTANT: If you need help figuring out what version of a card you have, please check out our Card Guide

When you find the item that you would like to sell, add it to your cart. If there are cards that you can't find on our buylist, and you don't feel that they are bulk, email us at buyer@capefeargames.com and we will get back to you as soon as possible.

IMPORTANT: If you are submitting a large quantity of more than 100 items, we suggest that you stop submitting items once you have reached 100 items in your cart, complete that current buylist, then submit the rest of your items in another buylist. This keeps the website from exhibiting any issues that could either fully erase the items in your cart, or make it extremely slow. Keeping buylists at 100 cards maximum also allows for us to grade and process your buylist faster, getting you paid sooner.

[ STEP 2 ] --- Login to Your CFG Account

Login to Your CFG Account

Once you have submitted all of the items you would like to sell, click the cart icon and then select the green "Checkout" button. You will be asked to login to your Cape Fear Games account if you have not already. If you do not have a Cape Fear Games account, you will be required to create one before you proceed. Creating an account is fast, free, and easy!

[ STEP 3 ] --- Sort Your Buylist by Set, then Name

Sort Your Buylist by Set, then Name

After you arrive at the Checkout Page, please place your buylist in the order that it appears on your screen. Having the buylist in correct order allows us to process your buylists faster. This keeps the processing time at a minimum, and buylists will not be accepted if they are in incorrect order.
We also recommend double checking the set, edition (1st Ed, Foil, Promo, etc.), and quantity of each card as you order them, to make sure they are the same as shown on your buylist.

[ STEP 4 ] --- Select Your Payment Method

Select Your Payment Method

Your choices are:

• Cash: Cash payouts are only available for in-store buylists up to $300. Any amount after $300 will be paid out in a check.
• Check: Checks are fee-free, can be mailed within the United States, and have a $10 minimum. Checks are processed through our bank and may take up to 5-7 business days (excluding holidays) to arrive.
• PayPal: PayPal charges a 3-5% fee for using their services. This fee will be removed from the total of the buylist after payment.
• Store Credit: CFG offers a 30% bonus to the cash total of the buylist if you wish to receive store credit. You can use this credit to spend on anything on our website or in-store. Your store credit total and history can be found under your account info.

*If you are trying to seek an international payment method outside of the above listed, contact us and we will try our best to accomodate you.*

[ STEP 5 ] --- Completing Your Buylist Submission

Completing Your Buylist Submission

Please fill out the necessary information required for the chosen payment method. Leave any comments or special instructions you would like to, such as wanting to be contacted after grading but before payment is completed, in the Comments/Instructions box. Finally click "Submit Buylist" to complete the buylist submission. You will receive an email sometime afterwards letting you know that the buylist has been successfully submitted.

If you are bringing your buylist in-store, you can skip steps 6, 7, and 8.

[ STEP 6 ] --- Approval Email

Approval Email

After submission, we will have to approve the buylist before you are able to send it in. Once we have looked over and approved the buylist, you will receive an approval email, letting you know that you can continue with shipping your cards. If you do not receive this email after one business day, please check your spam folder before emailing us at buyer@capefeargames.com.

[ STEP 7 ] --- Packaging Your Buylist

Packaging Your Buylist

When Packaging a buylist, you are responsible for shipping and packaging.
- We do not recommend sending buylists in letter envelopes, binders, or as loose cards in a package, as they have a high chance of being damaged while in transit.
- Package all items so that there is little to no room for the items to move around. We suggest securing the buylist in a deckbox, and then putting that within another box. Clear, plastic deckboxes have been known to break or shatter in transit, so do make sure to use some sort of filler within the box.
- Please do not use rubberbands around your cards, they will damage the cards.
- Please remove sleeves from any card worth less than $10 as de-sleeving entire buylists takes large amounts of time and may result in a processing fee.

[ STEP 8 ] --- Mail Your Cards

Mail Your Cards

Please mail your packaged buylist us at:

• Cape Fear Games
• 4107 Oleander Dr, Ste D
• Wilmington, NC 28403 USA

We allow buylist packages one week to arrive to our store. If a buylist does not arrive in that period of time, we may refuse the buylist or adjust buyprices to the current prices. If this were to happen, we will contact you with the new pre-grading total and then proceed once we have your confirmation.

[ STEP 9 ] --- Buylist Arrival, Grading, and Payment

Buylist Arrival, Grading, and Payment

After the buylist has arrived, we will mark it as "Received" and begin grading it. The grading process can take up to a couple hours depending on the size of the buylist, and most of the buylists we receive after 6:00 PM EST will be done the next morning.

After grading is complete, you will receive an email listing the cards in the buylist, their condition, and the new total. We will then issue you payment through the chosen payment method.

IMPORTANT: The initial value of your buylist is NOT a quote! Prices update depending on the grade received. If there is a significant change in the total due to incorrectly entered cards or Heavy Play-Damaged Condition cards, we will contact you to confirm the amount before paying it out.

Cape Fear Games will make all efforts to send payment for the buylist the day the buylist is received, Monday through Friday. However, situations out of our control may delay processing and payment.

If the buylist arrives sorted in any order other than the way it is listed on the confirmation email, it may result in a $15.00/hour processing fee.

If a counterfeit card is received with a submitted buylist, the item will be destroyed and the seller notified. Counterfeit cards cannot be returned by mail, but can be picked up in-store.

If you have any questions, please email us at buyer@capefeargames.com

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