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          Find a Location

          Lightspeed, LLC has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLightspeed, LLC

            Market Survey
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3 Mountain View Rd Fl 3

            Warren, NJ 07059-6704

            Visit Website
            (908) 605-4500

            Customer Reviews

            1.64/5

            Average of 42 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            338 complaints closed in last 3 years

            217 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers Consumer Research, Consumer/Retail Research, Sampling,Online, Employee Surveys, Marketing Research, Product Research. It services advertising agencies, consumer package goods manufacturers, financial services (including banks, insurance, savings & loan), health care services, hospitality/travel/leisure (excluding restaurants).

            Business Details

            This is a multi-location business.

            Find a Location

            Lightspeed, LLC has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3 Mountain View Rd Fl 3, Warren, NJ 07059-6704
              BBB File Opened:
              11/13/2003
              Years in Business:
              23
              Business Started:
              9/1/2000
              Business Incorporated:
              2/1/2010
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Lifepoints
              Business Management
              • Ms. Cathy Laraway, Director
              • Ms. Shaun Hawley, Senior Vice President
              Contact Information

              Principal

              • Ms. Shaun Hawley, Senior Vice President

              Customer Contact

              • Ms. Cathy Laraway, Director
              Additional Contact Information

              Fax Numbers

              • (908) 605-4501
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              338 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/21/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              File a complaint against Lifepoint. I have been a member of the site for more than a year and several months. Recently, I encountered several problems with the site, but it was working well. The last problem related to redeeming my points. I tried to redeem my points via PayPal. They asked me to enter my account details, which must be identical to my email, name, and address. My residence, in addition to the account being linked to a bank card, and this is what I actually did. I entered the account and shared all the required information. After that, when I tried to redeem my points, a message appeared stating that an error had occurred and that I had to contact the support team. I had already done that, and the response was that my membership no longer met the sites requirements, so I canceled it. My membership, however, this seems wrong. I can still log in and participate in surveys. This means that my membership is active, but I cannot redeem my points by any means. I hope to get an explanation for this.
              Read More
              Read 337 More Complaints

              Customer Reviews

              42 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lara P

              03/29/2024

              Lifepoints would net let me redeem my 6900 points, saying I was deactivated for not earning the points. Complete scam. They should not be allowed to do business.

              Lightspeed, LLC Response

              04/02/2024

              Hello ****.

              Could you please provide us with the email address you have registered with our LifePoints Community?  The email address, *********************, is not in our system as being an active LifePoints account.

              Read 41 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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