Business ProfileforWish.com

On 2/14/24, I purchased a 3 Piece Wrought Iron Wrap-Around House Flag Stand Black 62"L from Wish.com. The flag stand is great and far exceeded my expectations; however, the stake at its base which is used to place the stand in the ground had become detached. I just moved it from one area of my yard to another, and upon attempting to place it back in the ground noticed it was separated. The flag stand was $42.45, and upon inquiring through Wish.com's "Support Assistant", I was informed that it is outside of the 30-day refund window. I understand the policy, but I wanted to have my issue reviewed by a live support agent for further consideration due to its poor quality. I received a response from ******* informing me (again) about the 30-day window for returns and implying that I had contacted Wish.com within the 30-day window (which I did not b/c this wasn't an issue until now) and she said "As we did not hear from you within the allocated timeframe, we are no longer able to offer you a refund," and asked me to follow-up promptly next time.She closed my ticket. I re-opened it and politely asked again that this case be reviewed. This time, I also asked if Wish could supply additional Warranty info from the manufacturer due to its defect, and how situations like this are handled outside of the 30-day window. I received a response from *******, which was an exact carbon copy of what ******* sent to me. I've gotten nowhere.Third attempt - asked for supervisor to review and offer additional support. I received a response from ****** that "due to some system limitations, we are provided information at two times. Kindly come after some time." I have NO idea what this means, but again my issue is not resolved. I just want to know who else I can contact regarding this. I can't use this product anymore. I'm out the $42.45 I paid for it and am just looking for some form of solution, please. Please, no system generated generic responses this time.