Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Poshmark.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Poshmark.com

      203 Redwood Shores Pkwy Fl 8 Redwood City, CA 94065-1198

    • Poshmark

      305 1008 Homer St Vancouver, BC V6B 2X1

    • Poshmark.com

      203 Redwood Shores Pkwy 8th Floor Redwood City, CA 94065

    Customer ReviewsforPoshmark.com

    Consignment Clothes
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    583 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Gerald S

      1 star

      05/13/2024

      Purchased watch. Watch received, not working. After many emails back and forth, Poshmark would not do anything to resolve the issue.
    • Review from Gera B

      1 star

      05/09/2024

      Never again will I buy from Poshmark.Ichave a hard time finding my size shoe. I saw these sandles that were walking comfort sandles. They were described as new, good condition, and never worn. It had two photos that wasn't close up. When I received them I was so disappointed.The straps were really wrinkled, and the color was faded. I contacted the seller and Poshmark.They started a case and asked me to send photos.I took close *** you could clearly see the defects.They asked me to send more photos, and I did.Poshmark emailed me on the third day and denied my return with no explanation.I emailed them and asked for corporate to view my case again and told them that this decision is unacceptable and I need corporate, a manager, or a supervisor to view my claim again, and they haven't responded back I've been scammed.I'm disabled and unable to afford to waste $36 but unfortunately I'm stuck with these awful looking sandals. Unacceptable!
    • Review from Roger A

      1 star

      05/09/2024

      I just purchased a $1300 ********************** PM handbag in plenty of time for a mother's day delivery. The seller and myself text Poshmark through their portal explaining that they needed to expedite their authentication process in order to receive the gift before mother's day. After 3 text with no response Poshmark sent an email indicating the authentication has passed and I would then be notified when shipping dates would be available. Still ignoring any of my request for delivery before mother's day, I received a shipping notification that it would deliver after mother's day. I immediately canceled the order. Buyer be aware that Poshmark has zero care about your order and a zero rating on customer care and support
    • Review from Nan F

      1 star

      05/08/2024

      Don't trust this website. I ordered a jumpsuit and it was an inferior product and they would not let me return it. Almost $100 gone. The other jumpsuit I ordered was returned to the vendor because **** wouldn't just leave it at the door like Amazon. They really don't care about customers. I'm deleting my account after these two experiences.
    • Review from irina p

      1 star

      05/07/2024

      been a whole year since i'd began actively selling high end luxury brand items - all of which were certified and Authenticated(by POSHMARKs team).with not a single dispute, complaint, return/refund under my belt, consisting mainly of an all satisfied customer base (having been ratedTOP-RATED SELLER!, andFAST SHIPPER! by once again POSHMARKs team ) suddenly due to whatever circumstances, all sales were stopped, having my whole closet wiped-without any warning nor explanation, I may add Now, I having sold 3 items on March -April 2024, for the amount of $1788.03, but only receiving only the first payment part of $999, 04/06/2024.On 04/13/2024 eagerly checking when the remainder of my POSHMARK redemption balance could be sent to my USUAL redemption banking method(being PayPal). Realizing that now for me to SIMPLY RECEIVE the next payment of $788.03, i would have to use the ONLY other viable option that the POSHMARK team left for me(besides gift cards).that being an account and routing# to direct deposit. Not fully having accesses to an actual banking institutions account/routing info I'd linked the only option i could have thought of That being my PAYPAL DEBIT ACCOUNT/ROUTING info! to which POSHMARKs team supposedly submitted a request to THE BANCORP BANK , POSHMARK also stated that the bank would receive the money on April 17, 2024. IT IS NOW May 07, 2024.... AND *** WOULDN'T YOU KNOW??... STILL NO PAYMENT FROM POSHMARK!!After PATIENTLY waiting waiting for a response to the countless amounts of emails sent to POSHMARKs SUPPORT CENTER, receiving nothing but complete and utter disappointment from POSHMARKs customer support service.or lack thereof, i'd then decided to contact PAYPAL support on 04/26/2024, asking if they had received any POSHMARK TRANSACTION REQUEST. PAYPALs RESPONSE:"We're unable to locate any credit from Poshmark . Please contact Poshmark to locate the money and verify that the account and routing numbers are correct."
    • Review from Voncelle L

      1 star

      05/07/2024

      The dress i ordered was not equivalent to the original advertised pictures. If you look at the sellers picture and compare it to the front view of the customers picture you can see there is a difference when you put it on. This dress has a soft spongy, foam sheet for crafts like feel to it. No where in the description does it tell you its 95% polyester. Maybe thats a fact that was intentionally left off by @********* for those that are familiar with fabrics. I was told that I should know what the material is by looking at it. And thats a direct quote from the seller. The customer pictures were not posted with the sellers pictures originally. Not until I asked for a refund did they appear. As an older woman you may sweat a lot in this dress as its not a breathable material. I was not granted a refund by the seller or Poshmark after pointing out that the material is not something that I was aware of or happy with. I was immediately criticized for my opinion of the dress. I spent ****** on this dress with shipping included only to have to donate it. I advise you to make sure you know the policy of Poshmark backwards and forward as this seller expects you to since she doesnt give refunds, At least she didnt for me after I repeatedly asked what kind of material it was that I received and let her know numerous times that I didnt like the dress. I was told by Poshmark that I should try to sell it myself. As I stated to them, if you look at the pictures on a menu and order because it looks good, then taste it when you get it and its horrible dont send it back, just eat it or try to sell it to the other customers in the restaurant. Thats basically what they did to me. Buyer Beware!!! Please look at the customer pictures compared to the professional ones with the filters. Poshmark said they reviewed my complaint and dont gel qualify for a refund for a dress that I couldnt walk in and try on or touch until I received it.
    • Review from EKIZABETH K

      1 star

      05/06/2024

      Scammed recd broken product was repeatedly called a scammer by the seller the zipper was broken item smelled of mildew the seller did not get in any trouble calling me names how is it a scam when all you want is to return an item that the zipper lock won't stay up
    • Review from Suzy J

      1 star

      05/04/2024

      I bought a Hobo purse and the photos did not reflect the wear. THEN it had the Goodwill tag still attached $7.99. I paid wellway more than that. ************* would take the return and backed the seller. Never again!
    • Review from Lorna T

      1 star

      05/03/2024

      I agree that Poshmark has the WORST customer service that Ive ever experienced. They do not look out for the customer and favor the seller 100%. I will never buy or sell clothing on this site ever again! I plan to escalate my issue to the corporate level although I have little hope it will help.
    • Review from Tanya D

      1 star

      05/01/2024

      This company is Scam. Items arrived damaged. Seller want Poshmark to return my money, but they want to keep my money and not transfer to seller. Fraud

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.