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            Business ProfileBlueSnap, Inc

            Payment Processing Services
            BBB accredited business

            Current Alerts For This Business

            Alert:
            Please note that BlueSnap is a third party processing company.  BBB would like to make you aware, when making a purchase from a company that uses Bluesnap, the name of the vendor does NOT appear on the transaction rather the name BlueSnap appears on the consumers checking/credit card account.  When filing a complaint with BlueSnap please make sure your purchase was not with another merchant. 

            Additional business information

            See all additional business information

            Contact Information

            800 South St Ste 640

            Waltham, MA 02453-1492

            Get Directions
            Visit Website
            (866) 312-7733

            Business hours

            1:00 AM - 9:00 PM
            Business Hours
            1:00 AM - 9:00 PM
            1:00 AM - 9:00 PM
            1:00 AM - 9:00 PM
            1:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            Closed
            1:00 AM - 12:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/17/2015

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            BlueSnap, Inc specializes in eCommerce payment processing services . 

            Products & Services

            Flexible Integration Options, Global Payments, Intelligent Payment Routing, Fraud Prevention & Security, eCommerce Tools, Subscription Billing

            Business Details

            Location of This Business
            800 South St Ste 640, Waltham, MA 02453-1492
            BBB File Opened:
            7/14/2015
            Years in Business:
            21
            Business Started:
            6/4/2002
            Business Started Locally:
            12/22/2013
            Business Incorporated:
            12/22/2013
            Accredited Since:
            8/17/2015
            Type of Entity:
            Corporation
            Number of Employees:
            40
            Hours of Operation

            Primary

            M:
            1:00 AM - 9:00 PM
            T:
            1:00 AM - 9:00 PM
            W:
            1:00 AM - 9:00 PM
            Th:
            1:00 AM - 9:00 PM
            F:
            8:00 AM - 9:00 PM
            Sa:
            Closed
            Su:
            1:00 AM - 12:00 PM
            Business Management
            • Mr. Dan Zohary, Manager
            • Ms. Rachel Trueblood, Director of Marketing
            Contact Information

            Principal

            • Ms. Rachel Trueblood, Director of Marketing

            Customer Contact

            • Mr. Dan Zohary, Manager
            • Ms. Rachel Trueblood, Director of Marketing
            Additional Contact Information

            Fax Numbers

            • (858) 777-5553
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/28/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a membership with "win Movie Maker" and have tried to cancel this account. I am unable to access the account. The request for new password says it will be sent but never arrives. The company goes by bluesnap, bln movie maker software, topvideosoft.com, and win movie maker. They make it impossible to exit and cancel the subscription. With 4 names they trap you in. The contact information on the "invoice" is fake and does not take you to a help desk where you can actually get support.
            Read More
            Read 4 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            david r

            04/14/2023

            I have a charge on my **** I cannot ID. The number beside it that **** tells me to call sends me to Blue Snap but the number always deadends and there is no ************ I can contact them to verify this charge was legit. They only want to talk to new businesses it seems. Could be legit but how would i know?Therefore a scam until they change their mode of doing business
            Read 4 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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