Fair and Accurate Credit Transactions Act (FACTA) Disclosure Request

How to Request Your Free Annual File Disclosure from Certegy

The Fair and Accurate Credit Transactions Act, usually referred to as the FACT Act, gives consumers the ability to request a free copy of their file from any consumer reporting agency once during any 12-month period. Consumers are also entitled to request a free copy of their file within 60 days of receiving an adverse action notice based on information from a consumer report. To request a copy of your file from Certegy, you can mail or fax your request, call our toll-free number, or submit an online request as directed below.

When requesting information from Certegy, you may only obtain information on yourself and your check transactions. Obtaining a Certegy report under false pretenses is a federal offense.

To Request Online: To access the form, click here

To Request by Phone: 1-800-237-3826

To Request in Writing:

If you prefer, you may mail or fax your request. When making a request in writing, please include your name, address, and identifying information such as your personal bank routing and account numbers, government issued identification number (e.g., driver's license number, state issued identification card number, or military identification number), and Social Security Number. Providing all of the requested information will allow you to receive the most comprehensive report, as merchants send inquiries to Certegy that contain some or all of the identifiers mentioned above.

Should we need to contact you, we also ask that you provide us with a daytime callback telephone number.

For your convenience, a downloadable request form is available by clicking the link below. Send the request for your file disclosure to:

Certegy Payment Solutions, LLC
Attn: CFDR Request
P.O. Box 908
Grand Junction, CO 81502

To Request by Fax: 727-570-4936

Download FACT Act Free Annual Report Request Form

To learn more about your rights under the Fair Credit Reporting Act, click here.