P. F. Chang's

My biggest frustration with this app is the credit card and check out ux. Often I get a billing error or zip code mismatch, but I can't edit the card and I have to delete the card to put in a new one. But I can't delete the old incorrect card from the checkout experience. It's always a struggle to try and pay and I'm not sure why this checkout experience fail so often compared to other restaurant apps.

So many bugs...sometimes crashes, sometimes loads with none of my recent orders or favorites. Always forces a 15% tip on a pickup order. You can click 'other amount' and enter your own and it will still apply a 15% tip on the checkout screen. There's no place to enter a note or a special request. Modifications on certain items don't work correctly. For example, I cannot order chicken lo mein without clicking "extra chicken" for an additional charge. I just call the restaurant now and order.

Unusable due to simple bugs. When you try to order, a toast pops up saying "the sum of your payment methods must equal the order total". But the app is calculating the total, not me! All I've done is enter a single, simple credit card! I have not tried to do anything fancy here like split into multiple payment methods! I just want to order. Ridiculous. This error seems to be because it is stupidly calculating subtotal with tax and another total without tax. I don't care: just want to order food