Cybil Foreman
I love the deals & rewards so much. However, this is the most glitchy app I have ever used! We've tried it on 4 different phones & none of them were any better. It freezes up & kicks you out. Last week it was stuck in mid order, despite the order it thought was ongoing having been delivered several days earlier. No matter what we tried there was no way to get out of this.
1 person found this review helpful
McDonalds USA, LLC
May 3, 2024
Cybil, we always want our app to work the best for you. try uninstalling and reinstalling the app to get it fixed. if that doesn't work, reach out to us here: https://www.mcdonalds.com/us/en-us/feedback.html
Christian Martinez
No joke, McDonald's actually has the cleanest, most efficient app of all food-ordering apps. It's very fast, every option is right where you need it at the moment you think to search for it, e.g. you can immediately upgrade an item to the full meal with a button press, as opposed to grubhub where every permutation of a possible order is splayed out as a separate item. Anyway, this is the opposite of what you might expect, so as a software engineer I just had to leave a review.
37 people found this review helpful
Diane Scully
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Changing rating to 1 star. The $1 drink deal says it applies to 2 drinks for $1 each. But every time I get 2, the second drink rings in at full price. It has never done this before the latest update. Always been able to get both drinks for $1 each in one order. Even the verbage on the deal states that! The interface is not user friendly and has way too many steps to place an order. If you're trying to encourage people to use the app to save time and labor then make it more streamline!
7 people found this review helpful
McDonalds USA, LLC
May 3, 2024
Diane we are looking into the offer set up and are working to resolve it.