Ron Nickson
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Continued due to maximum character limit 2) When I attempt to sign in again, it gives me an error that it can't sign me in. Arg! 3) When I attempted to sign in, I couldn't enter my password because my pop-up character keyboard was covering the PW input box, and I couldn't scroll the screen up to access it, so I had to type my PW on another screen and save it and then paste it into the PW box. Arg! Not sure how these issues weren't caught and fixed before releasing them for public use.🤔
28 people found this review helpful
Jack in the Box Inc.
April 1, 2024
Hi Ron. We sincerely apologize for the issues you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.heyjackbox.com/. Thank you.
Kristina Murphy
App was fine for a long time. Now it's a useless piece of junk. Says password is incorrect. Request an email to reset it. Reset is successful. Still says password doesn't work/can't find account. Try to create a new account and it says already exists. Which it does. It just won't let you log onto your account. 100% certain that the email and password is correct. Junk.
34 people found this review helpful
Jack in the Box Inc.
March 28, 2024
Hello Kristina, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.heyjackbox.com/. Thank you.
Max Fuson
Not sure why it needs location services enabled when it cannot ever connect. It sure does the loading screen where the Jack character sticks out his tongue, winks at you, and puts on a cowboy hat. Hope that's literally the only thing you want to use this app for, because it sure can't anything else - you can't even manually enter your address, it's actually useless for delivery.
9 people found this review helpful
Jack in the Box Inc.
April 1, 2024
Hi Max. Our app should be functioning smoothly and we're sorry for the issues you're experiencing. We'd be happy to take a look into this for you, so please contact us at https://www.heyjackbox.com/. Thank you.