Shopmium: Shopping & Cash Back 17+

I bought two items offered only on this app. The transaction was among many other items at the grocery store to see how this app worked. Scanned them and confirmed I had the right items. After, again I say AFTER scanning my receipt, paying, then trying to get my rebate plus all of the above, i get a survey that appears totally unrelated to those two items. It asked why i shopped at this location. I answered honestly about the entire purchase. IT REJECTED MY SUBMISSION.
I checked honestly regarding my WHOLE purchase of nearly 100 items AT THAT LOCATION. Some of the other items bought were for other deals, or coupons. But the items i submitted to this app were not. But the question did NOT ask did you use coupons etc on the items you are submitting. It referred to the store, I figured THE WHOLE TRANSACTION.

THEN i look for a means to question , chat, or receive a chance to explain or give feedback becuz i believe explanations could possibly correct. . NOPE not available. So now I bought over $20 of items out of $243 for nothing because the developer of the questionnaire doesnt know how to properly ask questions. Now i know i may have misunderstood the question, but why not a chance to question the decision? And NO THIS IS NOT THE BEST REBATE APP. It has a world of change to get there.
I would not refer or recommend this app in case you havent guessed yet.

If there is ever an issue, it’s horrible. I messaged them after a month that the welcome gift receipt was approved, but I never received payment for it. After around 3 weeks, I got a response that it was being forwarded to another department for review. Another 3 weeks, and got a second email saying there is no problem. I responded immediately with screenshots of the app not showing payout and of my PayPal showing all payments from Shopmium, specifically not including that amount. It’s been almost 2 weeks, and absolutely no response for this. Seriously. Over a month, and the response is “Nuh uh”?
I was pleased initially because my very first submission was approved and payment issued pretty much immediately. Then this. Use any other couponing app instead.

The coupons offered are great and for quality products as well. There’s a decent selection but would be nice if there were more offers. My only really complaint is the horrendous scanner. It frequently fails to work and requires you to scan each barcode after submitting your receipt that already shows the items you’ve purchased. Often times this leaves me digging through my groceries in the car and then sitting there wasting minutes trying angle after angle to get the camera to actually scan the barcode.